Website care plans

Morris Communications Webdesign Careplan Support WordPress

The bad news? A website project isn’t over when you click ‘publish’. 

How would it affect your organisation if your website crashed? Or there was a security breach? Or you lost all your content? 

To keep your website running quickly, safely and smoothly, the work never ends.

The good news? We can take the maintenance off your plate, making sure your site is secure, backed up and updated regularly, so you don’t have to.

Our website care plans will give you peace of mind that your website just works…

Hosting

We include a rock-solid, super-fast, WordPress optimized hosting with all of the plans.

Daily backups

Every day we make a backup of your website with a retention of more than 30 days.

Monitoring

24/7 monitoring through special software. This software performs checks to identify unwanted activities

Security

We scan real-time and periodically for improper files. For this we use a security plugin, so that we are constantly informed about protecting your website.

Fully up-to-date

With your maintenance package updates are made monthly. Your website is completely up-to-date every month.

maintenance Reports

We will send you a monthly report that goes over in detail of the updates, backups, security scans, and more...always keeping you in the loop.

Without the care it needs, your website will become stale and outdated, with slow-loading pages, lost SEO rankings and bugs.
This can lead to constant ‘crashing’ or security issues  and has a hugely negative effect on your customer experience.

Pricing

You can pay per month or per year (and get one month free!). It is up to you.

Monthly
Yearly

small

£45/month
  • Website Hosting
  • Domain Name
  • Daily backup of your website
  • Monthly WordPress core updates
  • Monthly Plugin updates
  • Access to my plugins licenses
  • Instruction Videos
  • Monthly Client Report
  • Emergency service
  • Unlimited Email Support*

large

£400/month
  • Website Hosting
  • Domain Name(s)
  • Daily backup of your website
  • Weekly WordPress core updates
  • Weekly Plugin updates
  • Access to my plugins licenses
  • Instuction Videos
  • Monthly Client Report
  • Emergency service
  • 24 Hour Response Time
  • Unlimited Email Support*
  • Scheduled Teams/Zoom Support
  • Unlimited Thirty-Minute Tasks**

*Do you have any technical questions, can’t find your login details or can’t remember how to upload an image? You can always count on our help. Want to add content edits or make other changes? Go for the medium package or pay £37,50 per Thirty-Minute Task. 

**Thirty-Minute Tasks are content edits, extra updates, or changes to your website that can be completed in 30-minutes or less. Does not include new functionalities or additional pages. There is a maximum 1 thirty-minute task per day.

small

£495/year
  • Website Hosting
  • Domain Name
  • Daily backup of your website
  • Monthly WordPress core updates
  • Monthly Plugin updates
  • Access to my plugins licenses
  • Instruction Videos
  • Monthly Client Report
  • Emergency service
  • Unlimited Email Support*

large

£4400/year
  • Website Hosting
  • Domain Name(s)
  • Daily backup of your website
  • Weekly WordPress core updates
  • Weekly Plugin updates
  • Access to my plugins licenses
  • Instuction Videos
  • Monthly Client Report
  • Emergency service
  • 24 Hour Response Time
  • Unlimited Email Support*
  • Scheduled Teams/Zoom Support
  • Unlimited Thirty-Minute Tasks**

*Do you have any technical questions, can’t find your login details or can’t remember how to upload an image? You can always count on our help. Want to add content edits or make other changes? Go for the medium package or pay £37,50 per Thirty-Minute Task. 

**Thirty-Minute Tasks are content edits, extra updates, or changes to your website that can be completed in 30-minutes or less. Does not include new functionalities or additional pages. There is a maximum 1 thirty-minute task per day.

Frequently asked questions.

Any questions about the maintenance & support retainer packages?
Tell me about your needs. I will be happy to help you.

I work with Stripe to provide the best security for your online payment.

I do not keep your credit card details. All transactions are processed through the online secure platform of Stripe.

When you order a maintenance plan with me, I ask payment for the maintenance services and it is processed monthly until cancellation at the end of the contract.

If you want to cancel, update or upgrade your plan, you can just simply send me an email and I will change it for you.

Any change to your plan will be effective in the next month.

As many as you want! I will double check each website added by you during the onboarding call and make sure they are all properly maintained as soon as possible.

During the contract, you remain free at any time to register more websites on your maintenance plan.

Yes, I do. Get in touch with me to talk numbers. 

We are closed today!

For technical support: please use the ticket system to open a new ticket.

All tickets will be processed on our return.