maintenance & support
retainer packages
Keep it safe
and up-to-date
Keeping your website up-to-date is not a luxury, but a necessity. I believe that prevention is better than cure. And that is why it is important to ensure good security and daily backups of your website.
I make daily backups of your website. The WordPress environment, the theme used and the installed plugins are updated monthly. I also take care of license management and renewal for you. Every month you will receive a maintenance report in which you can see exactly what has been done for you.
So you don’t have to worry about a thing!
Hosting
I include a rock-solid, super-fast, WordPress optimized hosting with all of the plans.
Daily backups
Every day I make a backup of your website with a retention of more than 30 days.
Monitoring
24/7 monitoring through special software. This software performs checks to identify unwanted activities
Security
I scan real-time and periodically for improper files. For this I use a security plugin, so that I am constantly informed about protecting your website.
Fully up-to-date
With your maintenance package updates are made monthly. Your website is completely up-to-date every month.
maintenance Reports
I will send you a monthly report that goes over in detail of the updates, backups, security scans, and more...always keeping you in the loop.
Pricing
You can pay per month or per year (and get one month free!). It is up to you.
small
For when you just want to be safe.- Website Hosting
- Domain Name
- Daily backup of your website
- Monthly WordPress core updates
- Monthly Plugin updates
- Access to my plugins licenses
- Instruction Videos
- Monthly Client Report
- Emergency service
- Unlimited Email Support*
Medium
Just that bit of extra.- Website Hosting
- Domain Name
- Daily backup of your website
- Weekly WordPress core updates
- Weekly Plugin updates
- Access to my plugins licenses
- Instruction Videos
- Monthly Client Report
- Emergency service
- Unlimited Email Support*
- Scheduled Teams/Zoom Support
- 3 Thirty-Minute Tasks**
large
Your own online web department.- Website Hosting
- Domain Name(s)
- Daily backup of your website
- Weekly WordPress core updates
- Weekly Plugin updates
- Access to my plugins licenses
- Instuction Videos
- Monthly Client Report
- Emergency service
- 24 Hour Response Time
- Unlimited Email Support*
- Scheduled Teams/Zoom Support
- Unlimited Thirty-Minute Tasks**
*Do you have any technical questions, can’t find your login details or can’t remember how to upload an image? You can always count on our help. Want to add content edits or make other changes? Go for the medium package or pay £37,50 per Thirty-Minute Task.
**Thirty-Minute Tasks are content edits, extra updates, or changes to your website that can be completed in 30-minutes or less. Does not include new functionalities or additional pages. There is a maximum 1 thirty-minute task per day.
small
For when you just want to be safe.- Website Hosting
- Domain Name
- Daily backup of your website
- Monthly WordPress core updates
- Monthly Plugin updates
- Access to my plugins licenses
- Instruction Videos
- Monthly Client Report
- Emergency service
- Unlimited Email Support*
Medium
Just that bit of extra.- Website Hosting
- Domain Name
- Daily backup of your website
- Weekly WordPress core updates
- Weekly Plugin updates
- Access to my plugins licenses
- Instruction Videos
- Monthly Client Report
- Emergency service
- Unlimited Email Support*
- Scheduled Teams/Zoom Support
- 3 Thirty-Minute Tasks**
large
Your own online web department.- Website Hosting
- Domain Name(s)
- Daily backup of your website
- Weekly WordPress core updates
- Weekly Plugin updates
- Access to my plugins licenses
- Instuction Videos
- Monthly Client Report
- Emergency service
- 24 Hour Response Time
- Unlimited Email Support*
- Scheduled Teams/Zoom Support
- Unlimited Thirty-Minute Tasks**
*Do you have any technical questions, can’t find your login details or can’t remember how to upload an image? You can always count on our help. Want to add content edits or make other changes? Go for the medium package or pay £37,50 per Thirty-Minute Task.
**Thirty-Minute Tasks are content edits, extra updates, or changes to your website that can be completed in 30-minutes or less. Does not include new functionalities or additional pages. There is a maximum 1 thirty-minute task per day.
Frequently asked questions.
Any questions about the maintenance & support retainer packages?
Tell me about your needs. I will be happy to help you.
I work with Stripe to provide the best security for your online payment.
I do not keep your credit card details. All transactions are processed through the online secure platform of Stripe.
When you order a maintenance plan with me, I ask payment for the maintenance services and it is processed monthly until cancellation at the end of the contract.
If you want to cancel, update or upgrade your plan, you can just simply send me an email and I will change it for you.
Any change to your plan will be effective in the next month.
As many as you want! I will double check each website added by you during the onboarding call and make sure they are all properly maintained as soon as possible.
During the contract, you remain free at any time to register more websites on your maintenance plan.
Yes, I do. Get in touch with me to talk numbers.
